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Privacy Policy

Last updated: February 14, 2026

Direct and Transparent

We collect minimal operational data to run exports, monitor reliability, and prevent abuse. This page lists what is collected and why. We do not run ad tracking, sell personal data, or store exported files after delivery.

Data We Collect

We only collect data needed to run and secure the service.

  • Basic website analytics (page path, locale, and session-level timing).
  • Export request details such as map ID, format, and output settings.
  • Operational security metadata used for abuse prevention and rate limiting.

How We Use Data

We process data for legitimate service operations.

  • Generate requested SVG, PNG, and PDF exports.
  • Monitor reliability, troubleshoot failures, and improve performance.
  • Prevent abuse, enforce rate limits, and maintain platform security.

Sharing & Disclosure

We do not sell personal data. We only share data when required for service delivery or legal compliance.

  • Infrastructure providers that host processing and storage.
  • Professional advisors or authorities when legally required.
  • No advertising data sharing and no third-party ad tracking.

Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, or objection to processing.

  • Access or correction requests.
  • Deletion requests for analytics/export records tied to your usage.
  • Questions about how your data is processed.

Additional sections

Retention

Operational logs are retained only as long as needed for reliability, security, and legal obligations, then reviewed for cleanup.

Security

We use technical and organizational controls to protect data in transit and at rest, and we continuously review security posture.

Children's Privacy

CustomAtlas is not directed to children under 13, and we do not knowingly collect personal data from children.

What We Do Not Do

  • No ad tracking cookies or cross-site ad profiling.
  • No sale of personal data.
  • No storage of generated export files after delivery.

Policy Changes

We may update this policy as our practices or legal requirements change. Updates are effective when posted here.

Questions or Concerns?

If you have questions about this policy or want to submit a privacy request, contact us through the support channels.

Back to HomeContact Support

This privacy policy is effective as of February 14, 2026. We update this page when our data practices change. Changes are effective when posted here.