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Terms of Service

Effective: 2026-10-10

These terms explain the rules for using CustomAtlas, creating an account, sharing maps, and downloading map files.

Agreement

By accessing or using CustomAtlas, you agree to these Terms and the Privacy Policy. If you do not agree, do not create an account or use the service.

Eligibility

You must be at least 13 to create an account. If you are under the age of legal majority where you live, a parent or guardian must approve your use. CustomAtlas is not directed to children under 13.

Accounts and security

Provide accurate account information, protect access to your sign-in method, and promptly report unauthorized use. You are responsible for activity performed through your account unless applicable law provides otherwise.

Marketing emails and account notices

We may email you essential, non-promotional notices about your account, purchases, security, or service disruptions, including a remedy already applied to your account. These notices are separate from marketing. Marketing emails include our short monthly newsletter, new maps, map-quality improvements, product updates, free-credit offers, and other promotions. They are optional and sent only with your separate consent at signup or in account settings. Creating an account, accepting these Terms, buying a download, or receiving credits does not subscribe you. You can withdraw consent in account settings or through the unsubscribe link in an optional email. Withdrawal does not affect access to the service, purchases, or credits. An email describing a credit grant does not itself grant credits; the actual account record determines the balance.

Your maps and export license

Subject to these Terms, you may use files you lawfully export for personal, educational, editorial, and commercial work. You may not resell access to CustomAtlas, represent the service or source library as your own, or use the service to violate another person’s rights.

Base geography comes from Natural Earth public-domain data and is modified by CustomAtlas. Geographic boundaries, names, and classifications may be incomplete, disputed, or out of date and are not professional surveying, legal, or navigation advice.

Downloads, credits, and payment

You may buy one exact map download without an account or buy credits for an account. Both are one-time purchases, not subscriptions. Credits are not money, cannot be transferred or redeemed for cash, and do not currently expire. Prices and applicable taxes are shown at checkout.

You request immediate delivery of the purchased map or credits. An accountless purchase covers only the exact map configuration and download settings shown when checkout begins. It is accessible in the purchasing browser for 24 hours after payment, with up to five downloads. Keep your downloaded file for future use. Delivery or use alone does not waive statutory cancellation rights. The Refund Policy explains available remedies.

Acceptable use

Do not abuse, disrupt, scrape at excessive volume, reverse engineer access controls, bypass rate limits, upload unlawful material, infringe rights, distribute malware, or use sharing features to harass others. You must have the right to use any text or other content you add to a map.

Beta service and availability

CustomAtlas is a beta service. Features, map coverage, and limits may change, and the service may occasionally be unavailable. We may suspend abusive or unsafe activity and may discontinue features with reasonable notice when practical.

Disclaimers

The service and map data are provided on an “as available” basis. To the fullest extent allowed by law, CustomAtlas disclaims implied warranties, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. Nothing in these Terms excludes rights that cannot legally be excluded.

Limitation of liability

To the fullest extent allowed by law, CustomAtlas is not liable for indirect, incidental, special, consequential, or lost-profit damages. Mandatory consumer protections remain unaffected.

Changes and termination

We may update these Terms when the service or law changes. Material changes will be identified by a new effective date. You may stop using the service at any time. We may restrict or terminate access for material violations, fraud, security threats, or legal requirements.

Related policies and contact

Read the Privacy Policy. Questions can be sent to hi.customatlas@gmail.com.